Safety and confidence behind the wheel
Our commitment to drivers
Ouiber is dedicated to keeping you safe on the road. Our technology enables us to focus on the safety of drivers like you before, during, and after every trip.
Before the trip
Picking up passengers
No anonymous pickups
All riders must create an account and provide their name and phone number before they can request a ride. So when you accept a request, you’ll know who you’re picking up and so will we.
Substitute phone numbers
In many locations around the world, Uber uses technology that anonymizes rider and driver phone numbers to keep contact details confidential. So when you and your rider need to contact each other, your personal information stays private.
On trip
Getting to the destination
In-app navigation
When riders enter their destination, you will automatically receive turn-by-turn directions in the app, so you can focus on getting there safely.
GPS data is logged for every trip so we know who you’re driving and where you’re going, which promotes accountability and encourages good behavior.
After the trip
Always improving the Ouiber experience
Fares automatically charge the rider’s payment method on file, so for most trips you can avoid using cash altogether. But if a rider pays in cash, the app automatically issues credit so you’ll never have to make change.
Driver feedback
You rate your rider after every trip. We review those ratings to ensure that everyone you pick up is as respectful as you are. Riders reported to violate our terms of service may be prevented from using Ouiber.
24/7 support
Our support team is always ready to respond to any questions you may have about your driving experience.
« Knowing that I’m helping keep my passengers and other drivers on the road safe assures me that I’m doing something good »
Samira K.
Private driver at Ouiber
There for you
Safety never sleeps
Rapid response
Our specially-trained incident response teams are available around the clock to handle any urgent safety concerns that arise.
Assisting law enforcement
In cases where local law enforcement provides us with valid legal process, we provide them with useful data to help in their investigations.